📊 Starting as low as 2.99% 📞 (504) 302-3134 | 📧 info@mdchoicercm.com | 📍 295 Madison Avenue, NY, USA
📊 Starting as low as 2.99% 📞 (504) 302-3134 | 📧 info@mdchoicercm.com | 📍 295 Madison Avenue, NY, USA
Hire a Virtual Assistant
A dedicated virtual assistant for the day-to-day your front desk can't keep up with.
Trained, HIPAA-aware virtual assistants who handle calls, scheduling, insurance verification and follow-ups — so your team can focus on patients instead of paperwork.
Get Started → Live Call Handling
Same-Day Scheduling
0%
Calls Answered Live
0%
Lower Front-Desk Cost
0/7
Coverage Availability
0 Days
Average Onboarding Time
Why It Matters
Missed calls and scheduling gaps cost more than they seem to
Every unanswered call is a patient who may book elsewhere. Every gap in the schedule is lost revenue. Front-desk overload leads to rushed conversations, missed insurance checks, and appointments that fall through the cracks.
A dedicated virtual assistant absorbs that workload — answering calls, confirming visits, and keeping your calendar full — without the cost of hiring, training, or managing another in-house employee.
Talk to Us About Your NeedsWhat They Handle
Everything your front desk touches, handled remotely
From the first inbound call to the final appointment reminder, your virtual assistant manages the tasks that keep a practice running smoothly — scheduling, eligibility checks, copay calculations, and patient follow-ups — all before the patient even walks in.
Contact UsSupport That Pays For Itself
Fewer missed calls, better-filled calendars
A well-run front desk directly affects how much revenue a practice collects. A dedicated virtual assistant closes the gaps that usually go unnoticed until they show up in your numbers.
Key Benefits of a Virtual Assistant
✓
Fewer missed and unanswered calls✓
Consistent appointment scheduling and reminders✓
Insurance and eligibility checks done in advance✓
Lower overhead than an in-house hire✓
Coverage during peak hours and busy seasons✓
More time for your team to focus on patient careCore Services
What your virtual assistant takes off your plate
Every assistant is trained on the day-to-day tasks that keep a front desk running, tailored to how your practice operates.
Call Management
Every inbound and outbound call handled promptly and professionally, so no patient goes unanswered.
Contact Us →Appointment Scheduling
New bookings, reschedules, confirmations and reminders handled to keep the calendar full and organized.
Contact Us →Eligibility Verification
Insurance and coverage checked ahead of each visit so surprises don't come up at check-in.
Contact Us →Patient Follow-Ups
Missed-appointment outreach and recare reminders that keep patients engaged and returning.
Contact Us →Integrations
Works within the scheduling and practice systems you already use
Your virtual assistant plugs into your existing tools — no new software, no disruption to how your front desk already works.
Practice Scheduling SoftwarePatient MessagingInsurance PortalsCloud Phone SystemsBilling PlatformsEmail & SMS
Practice Scheduling SoftwarePatient MessagingInsurance PortalsCloud Phone SystemsBilling PlatformsEmail & SMS
How It Works
Getting your virtual assistant started is simple
1
Tell Us What You Need
Share the tasks and hours you want covered — call handling, scheduling, eligibility checks, or all three.
2
We Match & Train
A trained assistant is matched to your practice and onboarded on your workflow and tools.
3
Go Live
Your assistant starts handling day-to-day front-desk work while you focus on patients.
Simple Pricing
Straightforward, hourly pricing
$9/ hour / assistant
Scale your virtual front desk up or down as your practice needs change — no long-term contracts required.
Get Started →Why Choose Us
What makes our virtual assistants different
✓
Trained specifically for medical front-desk work✓
HIPAA-aware handling of patient information✓
Flexible scheduling around your practice hours✓
Lower cost than hiring in-house staff✓
High retention so you're not retraining often✓
Fast onboarding, usually within days